WELCOME TO THE PRIVACY POLICY OF JAGLUS (PTY) LTD
This Policy will determine, and explain, how we will deal with any personal information that has been supplied to us. To put you at ease, it is our absolute intent to protect and respect any personal information that has been provided to us. In order for us to render a proper and professional service to you as our customer, we inevitably have to obtain and utilise some of your personal information. By using any of our shopping mechanisms, you agree and consent to the processing of your Personal Information as set out in this Privacy Policy. We do not make use of any tracking tool and/or “cookies” and no information is gathered other than that provided to us by yourself.
- DEFINITIONS
- Privacy Policy – This Privacy Policy which applies to our Website which you have chosen to visit, and any mobile site and/or any other mechanism on which you have engaged with us, whether same be current or any such future mechanisms;
- POPI – The Protection of Personal Information Act 4 of 2013;
- Personal Information – Will have the same meaning as per POPI, which states:
Personal Information means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to—
(a) information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person;
(b) information relating to the education or the medical, financial, criminal or employment history of the person;
(c) any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person;
(d) the biometric information of the person;
(e) the personal opinions, views or preferences of the person;
(f) correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;
(g) the views or opinions of another individual about the person; and
(h) the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person;
- Child/Children/minor – any person/s under the age of 18 years;
- Parent – Such parent or guardian of any minor child;
- CHILDREN / MINORS
Should you be younger than 18 years of age, you must ensure that you get permission from your parent/s or guardian, prior to using this website and/or any of our other shopping or advertising mechanisms. It is also important that you obtain such permission prior to providing us with any of your personal information.
We reserve our right to verify whether such permission has been obtained, but it will not be our responsibility to verify same. Should you refuse to provide the relevant information to verify the consent, we reserve the right to refuse any of our services and you are also not allowed to access our mechanisms.
- INFORMATION PROCESSED / COLLECTED
We will only collect the information that is required to render a proper service, related to our products, and it will be conducted in a manner that is reasonable, relevant, and for a specific purpose.
Information that might be collected is the following:
- Name/s and Surname;
- Email address;
- Telephone number;
- Physical address and/or geographical location;
- Gender;
- Date of birth;
- ID number;
- Banking details;
- Information about you from third parties, such as social media;
- Any supporting document to illustrate/verify any of the above.
- CORRECTNESS AND CHANGE OF INFORMATION
It will remain your responsibility to advise us of any change in your personal information. You guarantee that any information provided to us is accurate and correct. We have no obligation to confirm any information provided to us.
- REASON FOR INFORMATION COLLECTED / PROCESSED
We collect your information in order to:
- Enter into an agreement with you;
- Fulfill our contractual obligations;
- Render a service to you;
- Identify you;
- Verify your information;
- Create a user account for you;
- Present you with products, services and specials;
- Communicate with you; and
- Notify you of any changes.
- RETAINING YOUR INFORMATION
We may store or keep your information for as long as we need to provide you with our services, or for as long as is needed to fulfill our obligations, or for as long as we have your consent to do so. By accessing this website or any of our other mechanisms, you consent (tacitly or otherwise) for us to collect, store and retain your personal information.
- DIRECT MARKETING
You have the option to sign up for our direct marketing being presented to you, and you can opt out of such direct marketing at any point in time.
- DIVULGING OF YOUR PERSONAL INFORMATION TO ANY OTHER PARTY
Your personal information will not be provided to any third party for promotional purposes. If your information is disclosed to any third party, it will be for reasons related to our business and not for the benefit of such third party.
Your personal information may be divulged to the following parties:
- Our employees, staff, suppliers and agents;
- Third party service providers such as courier and technology services;
- Law enforcement, government officials, fraud detection agents or any other third party when such disclosure is necessitated and appropriate; and
- Third parties such as professional advisors.
- SECURITY
We will reasonably secure your personal information and cause appropriate measures to be in place for such security. Such security includes physical, technical and network security.
Keep in mind that if you provide any information to us on any third party platform, the information so provided may be separately collected by such third party platform as well.
Despite our reasonable efforts, please keep in mind that no security measures undertaken are perfect or impenetrable.
- YOUR RIGHTS
The rights pertaining to privacy are complex and well regulated. You are thus urged to read the relevant laws and obtain information from the regulatory authorities. We will however make you specifically aware of the fact that you have the right to object to us collecting and processing your personal information. If you have such an objection, or an application for the withdrawal of any previously provided consent, you have to make us expressly aware of such objection or withdrawal. Together with the objection or withdrawal you must state what the objection and withdrawal specifically relates to, or what the extent of it is. If an objection or withdrawal is undertaken by yourself, it could have an impact on how we are able to render our service and products to you.